Terms of service
Welcome to Erbe Spezie Cosmetici Made in Italy.
The terms "we", "us", and "our" refer to Erbe Spezie Cosmetici Made in Italy. Erbe Spezie Cosmetici Made in Italy operates this shop and website, including all information, content, features, tools, products, and services available from this site, to provide you, the customer, with a tailored shopping experience (the "Services"). Erbe Spezie Cosmetici Made in Italy is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, along with any policies referenced herein ("Terms of Service" or "Terms"), set forth your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service, as well as our Privacy Policy and Cookie Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are of legal age in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services—including accessing or browsing our online stores or purchasing products and services offered by us—you may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide on our stores is accurate, current, and complete, and that you hold all necessary rights to provide such information.
You are solely responsible for your account activity and for maintaining the confidentiality of your account credentials. You shall not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to present our products and services in our online stores as accurately as possible. However, the display of colors and appearance of products may vary depending on the device you use to access the store, as well as its settings and configuration.
We cannot guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to how they are described or shown in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the sales or quantities of any products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Erbe Spezie Cosmetici Made in Italy reserves the right to accept or decline your order at its sole discretion for any reason. Your order is not confirmed until Erbe Spezie Cosmetici Made in Italy confirms its acceptance. We must receive and process payment before accepting an order.
Please carefully review your order before submitting it, as Erbe Spezie Cosmetici Made in Italy may be unable to fulfill cancellation requests once an order has been accepted. In the event of a refusal, modification, or cancellation of an order, we will notify you using the email address, billing address, and/or phone number provided at the time the order was placed.
Purchases are eligible for return or exchange strictly in accordance with our Refund Policy.
You represent and warrant that you are making purchases for personal or household use only, and not for resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and offers are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed, as displayed in your order confirmation email. Unless stated otherwise, published prices do not include applicable taxes, customs duties, or shipping, handling, and import charges.
Prices published in our online stores may differ from prices offered in physical retail locations or other third-party stores. From time to time, we may offer promotions through the Services that affect pricing and are subject to terms and conditions independent of these Terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.
For all purchases made in our stores, you agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account and other details, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you supply is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay the charges incurred at the posted prices, including shipping, handling, and any applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping and delivery delays. All delivery timelines are estimates only and are not guaranteed. We are not liable for delays attributable to shipping carriers, customs procedures, or events beyond our reasonable control. Once products are transferred to the carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services—including, but not limited to, trademarks, brand names, text, displays, images, graphics, product reviews, video, and audio, as well as their design, selection, and arrangement—are owned by Erbe Spezie Cosmetici Made in Italy, its affiliates, or licensors, and are protected by U.S., Italian, and international patent, copyright, and intellectual property laws.
These Terms grant you permission to use the Services for personal, non-commercial use only. You shall not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Except as expressly stated, nothing in these Terms grants or shall be construed as granting any license or right in or to any patent, trademark, copyright, or other intellectual property of Erbe Spezie Cosmetici Made in Italy, Shopify, or any third party. Unauthorized use of the Services may violate intellectual property and other laws. All rights not expressly granted herein are reserved by Erbe Spezie Cosmetici Made in Italy.
The names, logos, product and service names, designs, and slogans of Erbe Spezie Cosmetici Made in Italy are trademarks of Erbe Spezie Cosmetici Made in Italy, its affiliates, or licensors. You must not use such marks without prior written authorization from Erbe Spezie Cosmetici Made in Italy. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party customer tools as part of the Services, which we neither monitor nor have any control or input over.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the Services (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. Should you decide to leave the Services to access such third-party materials or sites, you do so at your own risk. We are not liable for any harm or damages related to your access to third-party websites, or the purchase or use of goods, services, resources, or content made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Erbe Spezie Cosmetici Made in Italy is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to offer the Services to you. However, all sales and purchases made through our store are directly between you and Erbe Spezie Cosmetici Made in Italy. You understand and agree that Shopify is not responsible for any aspect of the transactions between you and us. You expressly release Shopify and its affiliates from any and all claims, damages, or liabilities arising out of or related to your purchases and transactions with Erbe Spezie Cosmetici Made in Italy.
SECTION 10 - PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy. Certain personal data may also be processed by Shopify in accordance with Shopify’s Privacy Policy to support and improve the Services.
SECTION 11 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send certain specific submissions, feedback, reviews, suggestions, or proposals (collectively, "Comments"), you grant us a perpetual, worldwide, transferable, royalty-free license to edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to us.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or in violation of any party’s intellectual property or these Terms of Service.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or elude the security features of the Service. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 14 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us.
SECTION 15 - DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY STATED BY ERBE SPEZIE COSMETICI MADE IN ITALY, THE SERVICE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SERVICE ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
SECTION 16 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO CASE SHALL ERBE SPEZIE COSMETICI MADE IN ITALY, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Erbe Spezie Cosmetici Made in Italy, Shopify, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 18 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 19 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service.
SECTION 20 - ASSIGNMENT
You must not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent; any attempt to do so shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without notifying you or obtaining your consent.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Italy, and any disputes shall be submitted to the exclusive jurisdiction of the applicable courts of the jurisdiction where Erbe Spezie Cosmetici Made in Italy is headquartered.
SECTION 22 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable laws, and such changes will become effective as of the date specified in the notice. Your continued use of or access to our Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@erbespezie.com.
Our contact details are as follows:
GM.TBA. SRL
Via Di Le Prata, 38, 50041 - Calenzano (FI), Italy
VAT Number (P.IVA): IT06837050480