Shipping Policy
Shipping areas with Bartolini and DHL
Italy
€5.99 shipping for orders over $100
Free shipping on orders from €50 and up.
EU
10.99 shipping for EU orders
Free shipping on orders from €100 and up.
NON EU (Norway, Switzerland, United Kingdom)
€19.99 shipping for orders over $150
Free shipping on orders from €150 and up.
DHL International USA, CA
125 for shipping on orders
Free shipping on orders from €500 and up.
We are not responsible for customs costs / shipping costs. more to the customer after shipment.
Order Processing Times
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Orders are processed within 1-2 business days of receiving payment. For international orders, please allow 3-4 business days for documentation.
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Orders placed over the weekend or on holidays will be processed on the next available business day.
Shipping costs are calculated at checkout.
Traceability
All orders include a tracking number that will be sent via email as soon as shipment is confirmed.
Responsibility
We are not responsible for any delays caused by couriers, customs, or events beyond our control. If your package is lost or damaged, please contact us within 7 days of the expected delivery date.
Contacts
For any questions regarding shipping, please email us at info@erbespezie.com