Shipping policy
SHIPPING RATES
ITALY
2-6 business days: €5.99
Free shipping: for orders over €50
EU
4-9 business days: €10.99
Free shipping: for orders over €100
NON-EU (Norway, Switzerland, United Kingdom)
4-9 business days: €19.99
Free shipping: for orders over €165
INTERNATIONAL (United States, Canada, Brazil, Cyprus)
Up to 15 business days: €105
Free shipping: for orders over €600
SOUTH AMERICA (Brazil)
Up to 15 business days: €140
Free shipping: for orders over €600
ASIA
Up to 15 business days: €140
Free shipping: for orders over €600
Erbe Spezie is not responsible for customs duties or extra costs to the customer after shipment.
Order Processing Times
-
Orders are processed within 1-2 business days of payment receipt. International orders require up to 4-9 business days for documents.
-
Orders placed on weekends or holidays will be processed on the first available business day.
Shipping costs are calculated at checkout.
Tracking
All orders include a tracking number which will be sent via email as soon as the shipment is confirmed.
Responsibility
We are not responsible for any delays caused by carriers, customs, or events beyond our control. In case of lost or damaged packages, please contact us within 7 days of the estimated delivery date.
Contact
For any shipping-related questions, you can write to us at: orders@erbespezie.com